edfinancial phone number Introduction
iT Services, a well-known student loan servicer in the nation, assists borrowers with their federal and private student loans. No matter if you’re looking for loan repayment help, deferment, forbearance, consolidation, and even more, being able to connect with Edfinancial’s customer support is key. Borrowers have one of the most searched questions to ask and that is what is the right Edfinancial phone number to resolve their queries.
Edfinancial Services Contact All You Need to Know (October 2023) Phone numbers, hours of customer service, alternative contacts, and tips for contact efficiency
Phone Numbers
Edfinancial provides different phone numbers based on the purpose of your call. Here are the important contact numbers:
General Customer Service Number
- Phone: 1-855-337-6884
- Hours: Mon – Thurs: 8 AM – 9 PM ET; Fri: 8 AM – 6 PM ET
edfinancial phone number Loan Servicing Assistance
If you need assistance with handling your student loans, making payments, or talking about repayment plans, use the primary customer service line:
- Phone: (1-855-337-6884) (for federal student loans)
- International : +1-865-292-8810
- Hours: Monday — Thursday 8 AM — 9 PM ET; Friday 8 AM — 6 PM ET
edfinancial phone number TDD (Hearing Impaired)
Edfinancial also has a TDD line for borrowers with hearing impairments:
- Phone: 1-800-848-0983
- Hours: Same as general customer service hours
Fax Number
For faxing documents, please use this number:
- Fax: 1-865-692-6349
edfinancial phone number Technical Support
If you can’t log in to a website or account:
- Phone: 1-855-337-6884
- Email Support: [email protected]
edfinancial phone number Alternative Contact Methods
If you cannot contact Edfinancial via the phone number, there are other means of getting in contact with them.
Email Support
Edfinancial also provides email support for less urgent questions. You can contact them at:
- Email: customerservice@edfinancial.
edfinancial phone number Online Account Portal
Borrowers log in to their edfinancial phone number account to manage their loans, make payments and send secure messages.
- Website: www.edfinancial.com
edfinancial phone number Mailing Address
For documents or written correspondence:
- Mailing address for Edfinancial Services P.O. Box 36008 Knoxville, TN 37930-6008
edfinancial phone number Social Media
For updates and questions, find them on social:
- The text in the image is as follows: Facebook: it Services
- Twitter: @Edfinancial
━ If Contacting Edfinancial By Phone, The Best Times To Call
edfinancial phone number To minimize long wait times, think about calling during non-peak hours:
- Best times: Early mornings (8 AM – 10 AM ET) and late afternoons (4 PM – 6 PM ET)
- Overwhelming times to avoid: Mondays and lunch hours (12 PM – 2 PM ET)
Top 5 Reasons Why You Plan to Call Edfinancial
There are different reasons as to why the borrower needs to contact their phone number:
- Confirm Loan Repayment Options — How Will You Repay Your Loans?
- Forbearance and deferment request — Requesting temporary relief from payments due to financial hardship.
- Loan Consolidation – When more than one loan is combined into one loan for easier management.
- Payment Issues – Diagnostic steps for payment problems or autopay setup
- Account Access Issues — Retrieving log-in credentials or solving site problems.
- Loan Forgiveness Programs — Questions about PSLF (Public Service Loan Forgiveness) and other forgiveness programs.
Tips for a Successful Call
Here are some tips to make your call with their phone number as smooth as possible:
Be Prepared with Your Loan Information
Here are key details to get before you call:
- Loan account number
- Social Security Number (last 4 digits)
- Recent billing statements
edfinancial phone number Call During Non-Peak Hours
Do not call in windows known to be busy times, like Monday mornings or during lunch.
Be Clear and Concise
So make it clear to the representative what your issue or question is so that it can be resolved quickly.
Take Notes
Take note of key information, such as the name of the representative you spoke to, your case number and any instructions they provided.
Inquire About Alternative Lines of Communication
If you can’t reach an immediate solution, pester to see if you can follow up by email or online portal.]
What to Do If You Can’t Get Edfinancial on the Phone
If you cannot reach them at their main phone number, here are some other options:
- Online Portal – Sign in to your account for account management and messaging.
- Email – Reach out to their support team for non-urgent queries.
- Social Media – Edfinancial’s official Facebook or Twitter page.
- Look For Different Number – Make sure you are calling the relevant department regarding your problem.
edfinancial phone number Conclusion
It Services offers several methods for borrowers to reach out, but the main these phone number is 1-855-337-6884. If you have questions about your loan payments, repayment plan, or technical problems, for example — their customer service team is available to help during business hours.
To ensure a smooth experience, consider calling during non-peak hours, preparing the required documents beforehand, and checking other contact options if necessary. This process will help you to be more organized with your student loan and also get the assistance you need from Edfinancial.
